Bumicom - Recording and beyond -
- VoiceLogging
- Screen Recording
- Quality Monitoring
- Interaction Analytics | Speech Analytics and Text Analytis
Bumicom levert Communicatie Recording en Quality Monitoring oplossingen voor Contact Centers, Financiële Instellingen, Openbare Orde & Veiligheid organisaties en Verkeersleiding. Daarbij combineert Bumicom toewijding, vindingrijkheid, knowhow en marktkennis om te realiseren wat anderen alleen maar beloven.
- Voice Logging Analoog, TDM en SIP
- Quality Monitoring met evaluatie, coaching en rapportage modules
- Screen Recording
- E-Coaching
- CRM integratie
- Interaction Analytics, Spraakanalyse & Spraak-naar-Tekst analyse
- Geïntegreerde klanttevredenheidsonderzoeken
- Implementatie
- 24 x 7 support
Contact: 070 - 350 4500
Bumicom supplies voice recording and more general communications recording solutions for a large ever-growing loyal customer base. Bumicom also supplies solutions for quality monitoring of agents and processes within the call center. In doing so Bumicom combines dedication, ingenuity, know-how and market understanding to realize what others only promise.
- Voice Logging Analog, TDM and SIP
- Quality Monitoring with eveluation, coaching and reporting modules
- Screen Recording
- E-Coaching
- CRM integration
- Interaction Analytics, Speech Analytics & Speech-to-Text
- Integtrated customer feedback tool
- Implementation
- 24 x 7 support
Contact: +31 70 350 4500
Industry
Telecommunications, IT Services, Information Technology, Telecommunications equipment (wholesale), General traders, department and retail stores, Retail & Traders, Electronic assemblies and microcircuits, Electronic equipment. Telecommunications equipment, Electrical, Electronics & Optical, Electronic tubes
HQ Location
Laan van Waalhaven 480
The Hague, South Holland 2497GR, NL
Keywords
Voice LoggingScreen RecordingQuality MonitoringSpeech AnalyticsInteraction AnalyticsManaged AnalyticsIntegrationsService and SupportProfessional Servicesspraakanalyse