Bumicom - Recording and beyond - - VoiceLogging - Screen Recording - Quality Monitoring - Interaction Analytics | Speech Analytics and Text Analytis Bumicom levert Communicatie Recording en Quality Monitoring oplossingen voor Contact Centers, Financiële Instellingen, Openbare Orde & Veiligheid organisaties en Verkeersleiding. Daarbij combineert Bumicom toewijding, vindingrijkheid, knowhow en marktkennis om te realiseren wat anderen alleen maar beloven. - Voice Logging Analoog, TDM en SIP - Quality Monitoring met evaluatie, coaching en rapportage modules - Screen Recording - E-Coaching - CRM integratie - Interaction Analytics, Spraakanalyse & Spraak-naar-Tekst analyse - Geïntegreerde klanttevredenheidsonderzoeken - Implementatie - 24 x 7 support Contact: 070 - 350 4500 Bumicom supplies voice recording and more general communications recording solutions for a large ever-growing loyal customer base. Bumicom also supplies solutions for quality monitoring of agents and processes within the call center. In doing so Bumicom combines dedication, ingenuity, know-how and market understanding to realize what others only promise. - Voice Logging Analog, TDM and SIP - Quality Monitoring with eveluation, coaching and reporting modules - Screen Recording - E-Coaching - CRM integration - Interaction Analytics, Speech Analytics & Speech-to-Text - Integtrated customer feedback tool - Implementation - 24 x 7 support Contact: +31 70 350 4500