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Peter Popek
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Work Experience
Telecommunications Engineer
Nov 2010 - Feb 2012 · 1 years and 3 months
Alcatel Systems Support Specialist
Jun 2005 - Nov 2010 · 5 years and 5 months
the telephone company
Telecommunications Engineer
Feb 2001 - Jun 2005 · 4 years and 4 months
Company Details
1001-5000 Employees
The Listening Company, which became part of Serco in March 2011, is an award-winning customer communications outsourcer. With 4,000 employees spread across 8 locations, we use a range of services and insights to guide long-term, profitable brand relationships and improve customers’ lifetime value. At the heart of our offering is epiCentre – a multi-communication platform that combines email, phone and internet and helps us manage over 60 million conversations a year. We are the fastest growing contact centre in our sector, growing 40% year on year for the last five years. We survey our clients regularly and have a Net Promoter Score™ of 36.
Year Founded
1998
Social Media
Linkedin
Industry
Outsourcing and Offshoring Consulting, Telephones, Internet & Telephony, Telecommunications Industry, Banks & Financial Services
HQ Location
Oriel House The Quadrant Richmond, Surrey TW9 1DL, GB
Keywords
EmailPhoneInternetOutsourcerContact Centre
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