NP
Niken Patel
CEO at Neuron7.Ai
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Work Experience
CEO
Present
Company Details
51-200 Employees
Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Learn more at neuron7.ai. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.
Year Founded
2020
Social Media
Linkedin
Industry
Software Development
HQ Location
5302 Beaumont Canyon Dr San Jose, California 95138, US
Keywords
Artificial IntelligenceService IntelligenceNLPPredictive ServiceService TransformatioFirst Call ResolutioMean time to RepairField serviceAI Data Readinessresolution intelligence
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