DH
Drew Hall
Director Of Customer Success at Neuron7.Ai
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Work Experience
Director Of Customer Success
Apr 2024 - Present · 9 months
Jan 2020 - Apr 2024 · 4 years and 3 months
Vice President, Advisory & Team Leader, Client Services
Apr 2021 - Apr 2024 · 3 years
Vice President, Advisory & Client Services
Jan 2020 - Apr 2021 · 1 years and 3 months
Company Details
51-200 Employees
Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Learn more at neuron7.ai. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.
Year Founded
2020
Social Media
Linkedin
Industry
Software Development
HQ Location
5302 Beaumont Canyon Dr San Jose, California 95138, US
Keywords
Artificial IntelligenceService IntelligenceNLPPredictive ServiceService TransformatioFirst Call ResolutioMean time to RepairField serviceAI Data Readinessresolution intelligence
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