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Michael Hentges
Vice President Product Management And Innovation at Waterfield Tech
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Work Experience
Vice President Product Management And Innovation
Nov 2018 - Present · 6 years and 1 months
Chief Technology Officer
Jan 2000 - Present · 24 years and 11 months
independent
Independent Consultant
Nov 1997 - Dec 1999 · 2 years and 1 months
Company Details
501-1000 Employees
Waterfield Tech transforms experiences for organizations worldwide. Operating across six continents, our employees leverage a consultative, client-centric approach to design, build, and manage scalable, omnichannel and AI-enabled business solutions. Our breakthrough innovations in contact center technology, applied artificial intelligence (AAI), workforce engagement, and secure digital infrastructure reduce business costs, improve customer satisfaction, and help customers deploy a smarter utilization of the human workforce.
Year Founded
1984
Social Media
LinkedinTwitter
Industry
Information Technology & Services
HQ Location
1050 Winter Street Suite 1000 Waltham, MA 02451, US
Keywords
Voice SolutionsContact CenterGenesys SoftwareAvaya SoftwareWorkforce OptimizatioCustomer Engagement SolutionsAlvaria SoftwareCall CenterConversational AIManaged Services
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