Business growth through deep human insight
Growth, inspired by real people. Our mission is to partner with human-curious leaders to optimise growth and innovation. Trusted partnerships through tailored market research and cultural insight programs since 2004.
Three steps to growth ...
1: EXPLORE:
Exploration of the real people in target cities and markets. The local and global commercial opportunities and cultural trends (i.e. media, society, shopping and lifestyles etc). Inspiring growth and innovation. Establishing benchmarks.
Output: Innovation / Growth Framework, e.g ...
Category / culture / population exploration
Customer personas / journey development
Brand positioning and growth drivers
Product innovation roadmap
New market entry pathway
2: TEST
Candid feedback from real people to optimise ideas. Permission to be brave with more than blind faith.
Output: Idea feedback and priorities, e.g ...
Scenario planning and reimagining
Service design and improvement
Brand / advertising development
Product testing and path-to-market
Policy and planning refinement
3: MONITOR
Monitoring through primary and secondary data and interactive dashboards. Tracking impact and identifying opportunities to scale innovation and growth.
Output: Key performance indicator (KPI) setting and monitoring, e.g ...
Culture and sentiment monitoring
Customer feedback / NPS monitoring
Brand and advertising monitoring
Product innovation opportunities monitoring
New market growth monitoring