JB
Joseph Brama
Chief Technology Officer at Feedbacknow
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Work Experience
Sep 2021 - Present · 3 years and 3 months
Chief Technology Officer
Sep 2024 - Present · 3 months
Vp Of Technology
Sep 2021 - Sep 2024 · 3 years
IBM Watson Supply Chain
Managing Architect, Innovation, Demonstration And Technical Education
Jun 2019 - Oct 2021 · 2 years and 4 months
Company Details
1001-5000 Employees
Real-Time Signals for Your Real-Time Operations FeedbackNow gives businesses in healthcare, travel, multi-location retail, and major venues the ability to monitor, analyze and act on a continuous stream of customer feedback and other signals to optimize their operations using a simple and powerful system. Businesses are given this feedback instantly in FeedbackNow’s platform and are able to analyze data for trends, and prioritize action to improve experiences and operations. FeedbackNow enables brands to consistently deliver excellent CX and drive growth.
Year Founded
2011
Social Media
Linkedin
Industry
Information Services, Research Services
HQ Location
60 Acorn Park Dr Cambridge, Massachusetts 02140, US
Keywords
Customer satisfactioPassenger satisfactioEmployee satisfactioData analysisTouch points analysiscustomer experience improvementpassenger experience improvementEmployee satisfaction improvementOperationsReal-Time Feedback
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