Real-Time Signals for Your Real-Time Operations
FeedbackNow gives businesses in healthcare, travel, multi-location retail, and major venues the ability to monitor, analyze and act on a continuous stream of customer feedback and other signals to optimize their operations using a simple and powerful system.
Businesses are given this feedback instantly in FeedbackNow’s platform and are able to analyze data for trends, and prioritize action to improve experiences and operations. FeedbackNow enables brands to consistently deliver excellent CX and drive growth.
Industry
Information Services, Research Services
HQ Location
60 Acorn Park Dr
Cambridge, Massachusetts 02140, US
Keywords
Customer satisfactioPassenger satisfactioEmployee satisfactioData analysisTouch points analysiscustomer experience improvementpassenger experience improvementEmployee satisfaction improvementOperationsReal-Time Feedback