JL
Jared Lowther
Senior Software Engineer At Dvsanalytics at Dvsanalytics,
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Work Experience
Senior Software Engineer At Dvsanalytics
Nov 2009 - Present · 15 years and 1 months
Programmer
Aug 2007 - Mar 2010 · 2 years and 7 months
Programmer
Dec 1999 - Jul 2007 · 7 years and 7 months
Company Details
51-200 Employees
DVSAnalytics (DVS) workforce optimization solutions (WFO) are designed to improve the customer experience and maximize employee engagement and productivity by offering analytics-enabled insights into customer interactions and contact center operations. Encore® WFO solutions include interaction recording, analytics, quality and performance management, workforce management, reporting, and a powerful set of employee engagement capabilities. Learn more at www.DVSAnalytics.com.
Year Founded
1983
Social Media
LinkedinFacebookTwitter
Industry
Telecommunications, Telecommunications Equipment, Plant & Facility Equipment
HQ Location
13951 North Scottsdale Road Suite 112 Scottsdale, Arizona 85254, US
Keywords
Workforce OptimizatioVoice RecordingCall RecordingScreen RecordingQuality ManagementContact Center Analytics and ReportingDesktop AnalyticsContact Center SolutionsWorkforce Engagement ManagementSpeech Analytics
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