HK
Hariharan Kumaraswamy
Director at Pointel
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Work Experience
Company Details
51-200 Employees
Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies. Our flagship product, CCaaSSync offers a reliable backup infrastructure ensuring uninterrupted service even during catastrophic failures. Pointel offers Genesys Implementation Services, Genesys Adapters, and Accelerators like Configuration Management, Survey360, Automated Agent Provisioning, Test and Monitoring Solutions, and Reporting Tool.
Website
Year Founded
1999
Social Media
Linkedin
Industry
Information Technology & Services, Systems Integrators, Software, Engineering & Consulting, Customer Relationship Management (CRM) Software, Chromatography Software, Other
HQ Location
1941 Oak Tree Rd, Suite 104
Edison, NJ 08820, US
Keywords
Contact Center SoftwareInteractive Voice Response (IVR)Social Customer ServiceWorkforce Optimization & Performance ManagementEnterprise Workload ManagementProfessional ServicesContact Center ModernizatioProactive Customer Communications
Contact Details
- Email AddressH**@pointel.comReveal Email
- Phone Number(xxx)xxx-xxxxReveal Phone
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