Pointel
Information Technology & Services, Systems Integrators, Software · 51 Employees
Phone Number: contact@pointel.com
Email Address: contact@pointel.com
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About
Pointel has delivered exceptional customer experience, implementing Genesys contact center solutions for 400+ companies, including Fortune 500 companies. Our flagship product, CCaaSSync offers a reliable backup infrastructure ensuring uninterrupted service even during catastrophic failures. Pointel offers Genesys Implementation Services, Genesys Adapters, and Accelerators like Configuration Management, Survey360, Automated Agent Provisioning, Test and Monitoring Solutions, and Reporting Tool.
Website
Year Founded
1999
Social Media
Linkedin
Industry
Information Technology & Services, Systems Integrators, Software, Engineering & Consulting, Customer Relationship Management (CRM) Software, Chromatography Software, Other
HQ Location
1941 Oak Tree Rd, Suite 104
Edison, NJ 08820, US
Keywords
Contact Center SoftwareInteractive Voice Response (IVR)Social Customer ServiceWorkforce Optimization & Performance ManagementEnterprise Workload ManagementProfessional ServicesContact Center ModernizatioProactive Customer Communications
Location
- 1941 Oak Tree Rd, Suite 104 Edison, NJ 08820, US
Email Formats
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FormatExamples
first + last
andywarhol@pointel.com
first_initial + last
awarhol@pointel.com
first + last_initial
andyw@pointel.com
first
andy@pointel.com
last
warhol@pointel.com
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