Tesco Business Solutions (TBS) is a multi-disciplinary horizontal arm of Tesco, a leading 100 years+ retailer with a presence in Europe, and the UK supporting 90m shopping trips per week. To standardise processes, reduce cost to serve, enable agility in the business and empower colleagues to do even more for Tesco customers, the group set up Tesco Business Services in 2004 with its first centre in Bengaluru. TBS today has operations across 6 locations with Bengaluru, Dundee and Budapest as the key hubs and ~4500 colleagues working with 200 plus BOTs. Delivering on our business purpose to serve our customers, communities, and planet a little better every day, Tesco Business Services (TBS), today is on a mission to simplify, scale and partner to serve our customers, colleagues, and suppliers through a best-in-class intelligent Business Services model.