Small Charity Friendly Collective

1. We work in YOUR best interest We put small charities first. We won't do or suggest anything that you don't really need, or that we aren't best placed to deliver - instead, we will connect you where appropriate to other small-friendly colleagues. We won't stick around any longer than necessary and will always ensure there’s a clear handover when it's time to move on; we aim to share our expertise and support you to develop solutions in-house where this is more affordable or works better long-term. 2. We cut through the noise We support you to do more with less, by identifying your top priorities and addressing them efficiently. We ensure our services are accessible - we avoid jargon, explaining things clearly and simply, and are committed to offering affordable, transparent pricing. 3. We meet you where you are We understand that if you're contacting us, it's to get some support - we don't expect everything to be in order, and won't judge, no matter where you’re up to. We tailor our approaches to small charities, your capacity and resources. We ditch the assumptions (for example around your capacity, reserves, or prior knowledge) and set realistic expectations based on your goals. 4. We learn from the sector We build connections with small charities and organisations that support them. We listen and respond to the challenges, needs and experiences of small charities, and improve our offers based on what we hear and learn. We loosely define ‘small charities’ as those with an approximate turnover of up to £1 million.