Balboa Digital Provides Trusted, Compliant, Effective Call Center Services
Get to know Balboa Digital -
Our experience, expertise, and innovative call technology, set us apart. Add in your branding, our professional and friendly staff, and real-time reporting, and you've got a solution that helps ensure your customers respond and get the information they need.
We're here for all your call center needs - from lead handling to process outsourcing to recruitment and enrollment to surveys and more.
What you can rely on -
Trusted Brand Ambassadors
Real-Time Results
Quick Implementation
Clear Pricing
Compliance Expertise
Our friendly, professional and experienced team manages inbound and outbound calls for clients 365 days a year. Programs range from qualifying individuals interested in participating in clinical research trials to confirming students’ interest in online high school. We also work on your non-voice projects that compliment your call center service requests.
Our flexible, integrated approach means we can handle a portion or all a client’s call needs as volume changes. In partnership with the major phone carriers, our outbound calling uses key white-listed client-branded phone numbers, ensuring higher contact and engagement rates. Our helpful call center team responds in real time to customer inquiries, creating a positive experience and improving program conversion.
To schedule a meeting to explore how Balboa Digital can support your organization, feel free to phone or email:
Tony Furr - VP of Sales
(704) 661-5460 or tonyf@balboadigital.com
-OR-
Mark Garms - CEO
(714) 986-5595 or markg@balboadigital.com
We are looking forward to talking with you soon!