In 1985 Aria was founded to create and enhance relationships between organizations and their constituents through direct contact. In the beginning, this contact consisted solely of telemarketing phone calls but over time has evolved to include handwritten direct mail and email as well. Aria pioneered handwritten direct mail over 20 years ago and now with hundreds of hand writers, Aria sends out millions of pieces annually, both as stand alone projects and as part of telemarketing programs. And although email didn't exist when Aria first began, we can't imagine contact without it! Like handwritten direct mail, email can either stand alone or work with a telemarketing program.
As representatives of our clients, Aria seeks to respectfully and professionally contact their donors, members, customers and contacts to achieve the greatest possible result as defined by the client while leaving an impression that positively reflects on the client at every point of contact.
In 2019, Aria Communication was acquired by QCSS, Inc. (Quality Customer Service and Sales) which now combined have 4 locations in the US Midwest. Collectively our inbound and outbound outsourced services provide many companies with calling solutions in many industries that create an augmentation to their teams to meet their nonprofit and company goals.