Algotech is the very first regional provider of contact center solutions in Central and Eastern Europe. Algotech delivers complex but flexible telecommunications and customer service solutions which enable businesses to handle customer interactions in an effective and profitable manner. Understanding the local needs of companies, Algotech is aiming to secure the leading position in Central and Eastern Europe. Algotech has entered into alliances with the best vendors in some specialised fields, and now works in close cooperation with Avaya, Altitude Software, Autonomy eTalk, Extreme Networks, Nice, PerSay, Teleopti and Witness. Algotech is Avaya's first regional Gold Business Partner in Central and Eastern Europe, and Avaya’s Best Business Partner in Serbia, the Czech Republic and Slovakia. Algotech employees have participated in setting up more than 200 contact centers.