ZK
Zoe Koutroumpela
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Work Experience
N/A
Sep 2023 - Present · 1 years and 3 months
N/A
Aug 2016 - Jun 2023 · 6 years and 10 months
N/A
Apr 2007 - Dec 2014 · 7 years and 8 months
Company Details
5001-10000 Employees
Cosmote e-Value, member of ΟΤΕ Group, is an integrated Contact Center that offers innovative Customer Relationship & Experience Management and Business Process Outsourcing services, being capable of fully undertaking the end-to-end design-to-implementation process for its customer’s strategies and operations. We have been providing integrated solutions for nearly 20 years, while in 2014 e-value International in Romania was established. With 6,500 qualified individuals, facilities in both Greece and Romania and advanced technological infrastructure, a broad range of customer services are provided, aiming to create unique customer experiences, on a 24-hour basis, 365 days over the year. At Cosmote e-Value, we have the customer at the center of every decision, aiming at continuously optimizing customer experiences. We offer solutions that help brands connect with their customers, building relationships of trust, through every channel of communication. We add value to every interaction, with every customer, every day.
Year Founded
1999
Social Media
LinkedinFacebook
Industry
Outsourcing and Offshoring Consulting, Call/contact centre operators, Postal services, telecommunications, radio and television, Leisure & Tourism, Telecommunications services, Information technology (IT) outsourcing services, Information technology (IT) and Internet, IT, Internet, R&D, Management services, Services to businesses
HQ Location
6 - 8, Megalou Vasileiou Street Athens, Kerameikos 11854, GR
Keywords
Customer CareSales GrowthTechnical Support / Help DeskCollectionCustomer Retention & GrowthBack OfficeConsultingResearchcontact centerCustomer Experience Consulting
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