Ransys is a leading vendor of Enterprise Feedback Management (EFM) Solutions that has developed the Attentive® Proactive Feedback Management Suite of solutions; Attentive ACE®, which is a key solution is this suite, uses Event Driven Customer Feedback to enhance customer experience, lead companies to a new level in their ability to listen to the Voice Of their Customers and drive an ongoing internal improvement culture that fortifies and drives business and operational aspects in the organization. Attentive ACE®, which is used by leading global companies such as Old Mutual Healthcare, Mobilkom Austria, Orange, NICE Systems and Comverse, has received worldwide recognition as a leading solution in the field of EFM, by market research companies, such as Gartner and DMG. This has been cited in DMG’s research reports regarding contact center surveying solutions (2007 – 2009) and in Gartner’s research on the Enterprise Feedback Management market (2009).