ZY
Zheng Yu Qian
System Architect / Principal Engineer at Nexcom A/S
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Work Experience
Mar 2009 - Present · 15 years and 9 months
System Architect / Principal Engineer
Jul 2022 - Present · 2 years and 5 months
Full Stack Engineer (Lead)
Sep 2016 - Jun 2022 · 5 years and 9 months
Senior Software Engineer
Mar 2009 - Sep 2016 · 7 years and 6 months
Company Details
11-50 Employees
We partner with clients to improve customer satisfaction, retention and life-time value through hyper convenient customer service. We are a team of innovative, passionate, and dedicated people who think it is our most important obligation to automate as many routine tasks as possible in customer service centers and provide tools that ensure a quick, efficient, and high-quality customer experience. We provide automated, digital solutions that carefully monitor and evaluate all customer contacts and use the huge amount of data to improve the customer experience and the cost of operations while informing and educating agents.
Year Founded
1997
Social Media
Linkedin
Industry
Software Development
HQ Location
Toldbodgade 59B Copenhagen, 1253 , DK
Keywords
AISoftware DevelopmentCX ManagementCustomer ExperienceQuality MonitoringWorkflow Managementand Machine Learning
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