Skills
broadband, voip, pri, telephony, customer satisfaction, cable modems, call center, provisioning, cable television, docsis, troubleshooting, cables, computer network operations, customer experience, escalation, avaya, customer retention, t1, vod, broadband access, training, ip, fiber optics, long distance, cabling, call centers, organized multi tasker, written and verbal communication abilities, self motivated team player/builder, manage resources, problem solving, detailed organization, learning new concepts, learning new software, bilingual english/spanish, self starter, adaptability, microsoft office, leadership, coaching, google chrome, google calendar, android, gmail, google drive, google docs, telecommunications, technical support, quickbooks