Proonto is a SaaS-powered customer interaction management solution connecting companies with a curated marketplace of customer interaction experts. Companies can plan and execute their live support and pre-sale interaction strategies, design customer touch points across their buying journey and flexibly manage sales & service teams of Proonto’s vetted associates. Qualified associates within Proonto's network are automatically identified for your product/service category & interaction goals based on a proprietary algorithm that assess their skills, location, industry, experience, knowledge, social proof and culture.