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Wycliff Otieno
Customer Experience Manager at Tala
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Work Experience
Customer Experience Manager
Jul 2018 - Present · 6 years and 5 months
Team Lead - Collections
Apr 2015 - Oct 2015 · 6 months
Team Lead _ Customer Experience
May 2014 - Apr 2015 · 11 months
Company Details
501-1000 Employees
Tala is the first financial platform for the Global Majority. Our leading money app bridges digital and cash ecosystems to deliver instant access to credit, payments, savings, and transfer services to millions of customers on three continents. Powered by advanced technology and human creativity, Tala is reinventing financial infrastructure to solve what legacy institutions can’t or won’t, in order to unlock global economic progress. Tala has raised nearly half a billion dollars in investments and debt, backed by leading venture and impact investors including Upstart, the Stellar Development Foundation, RPS Ventures, the J. Safra Group, IVP, Revolution Growth, Lowercase Capital, and PayPal Ventures. Tala has been named to Fortune’s Impact 20, CNBC’s Disruptor 50 list four years in a row, and Forbes’ Fintech 50 list for eight consecutive years. Tala’s impact has been highlighted by the New York Times, NPR, Forbes, the Financial Times, the Wall Street Journal and TED, among others. Tala is headquartered in Santa Monica with offices in Nairobi, Manila, Mexico City, and Bangalore.
Year Founded
2011
Social Media
Linkedin
Industry
Financial Services
HQ Location
1633 26th St Santa Monica, California 90404, US
Keywords
Mobile TechnologyCredit ScoresFinancial InclusioBig DatEconomic DevelopmentDirect LendingEmerging MarketsData ScienceRisk AnalyticsFintech
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