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William Cabral Guimarães
Director Of Customer Experience at Socialladder
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Work Experience
Director Of Customer Experience
May 2024 - Present · 8 months
Head Of Customer Success
Nov 2023 - May 2024 · 6 months
Strategic Consultant In Customer Success
Sep 2021 - Nov 2023 · 2 years and 2 months
Company Details
11-50 Employees
SocialLadder's Ambassador Relationship Management Technology is used by brands to identify, monitor, reward and centralize communication with their most powerful selling tool -- Ambassadors. The administrative platform enables marketing teams to - Reduce recruiting costs / efforts - Streamline communication from HQ to ambassadors - Segment teams based off of ambassador / manager roles & responsibilities - Minimize manual task tracking -- online & offline - Strategic referral tracking: e-commerce & apps - Increase ambassador engagement & accountability - Build a relationship with ambassadors
Year Founded
2014
Social Media
LinkedinFacebookTwitter
Industry
Advertising Services
HQ Location
3401 Market St. Suite 200 Philadelphia, Pennsylvania 19104, US
Keywords
software servicecrmmarketingbrand communitycustomer engagementbrand ambassadorword of mouth marketingvocacy marketingreferral marketingugc
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