Business Process Outsourcing has become one of the leading information technology based services for developing countries from companies in Europe and North America. To attract contact centre and business process outsourcing operations internationally to South Africa, bizworks has a facility that provides state of the art contact centre infrastructure and a high standard environment for organisations wanting to either pilot, outsource or co-source their contact centre operations. As one of only a few black owned and managed (truly empowered) BPO and Contact Centre operations in SA, bizworks is an ideal partner for all right-sourcing solutions (both outsourcing and co-sourcing) of BPO and contact centre solutions. This is achieved through international best-practices and a quality-focused culture supported by extensive internal human resources and training capabilities. bizworks aims to take advantage of the rich skills base and create employment opportunities for historically disadvantaged individuals. bizworks also invests prudently in the development of its people, at all times upholding the importance of training and quality assurance.