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Wesley Downs
Director Of Workforce Management Operations at Voyse International
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Work Experience
Jun 2021 - Present · 3 years and 6 months
Director Of Workforce Management Operations
Sep 2024 - Present · 3 months
Workforce Management Senior Manager
Nov 2022 - Sep 2024 · 1 years and 10 months
Contact Center Solutions Manager
Jun 2021 - Nov 2022 · 1 years and 5 months
Company Details
51-200 Employees
Voyse International (“Voyse”) operates a contact center providing a variety of customer services for our clients. We know our team members are our most valuable resource and we are committed to the Belize City community. Our new Voyse branding focuses on the people who are at the heart of the business: Our team members and the customers they interact with daily. Sure, we’ve got top of the line technology to keep our contact center at the cutting edge. But what makes the whole thing work is that oh-so human voice on the line, fielding customers’ questions, helping them do what they need to do, and making that one-on-one connection. At Voyse, that’s what we’re all about.
Year Founded
2006
Social Media
Linkedin
Industry
Consumer Services
HQ Location
160 Newtown Barracks Belize City, Belize CA, BZ
Keywords
call centercontact centerVoIPCustomer ServiceEmail & Online Chat SupportGeneral Answering ServiceHelpdesk ServicesSales Transaction ProcessingCustomer AcquisitionCustomer Loyalty
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