An open, neutral resource for support of existing PALs (also their OEM name Agilent 1290 Infinity HTC/HTS, MPS2, MPS3, Thermo Accela Open Autosampler, Waters 777 and others), regardless of original vendor (Agilent, Alpha MOS, Antek, Brechbuehler, Cohesive, Gerstel, JAS, LEAP Technologies, LECO, Michrom, OI Analytical, PAK, Perkin Elmer, Shimadzu, Thermo, Waters, Varian and many others).
Upgrade to the latest xt-type APR control boards, DLW or Active Wash Station, valve modules, cooled stacks etc. (new and refurbished)
Module-exchange-level service for any standard CTC Analytics PAL system
Access to all standard CTC Analytics parts, such as bungee cords (or tension cords), 6 port valves & 10 port valves, cables, MOTIO, APR CPU and APR Control boards, etc.
A selection of premium consumables for the PAL - including PAL-specific syringes (X-type or Hamilton, ILS headspace syringes), 10 and 20mL screw top vials & caps, MTPs
PAL PM kits for annual PAL preventive maintenance
Advanced service training for your in-house staff
Assistance with arranging field service and with new/used system purchases
Pre-incident phone support (payable only if we fix the problem)
Integrated and non-integrated PAL software (sales and support), such as Cycle Composer and Cycle Composer Macro Editor, Agilent Chemstation CTC Control, Mass Hunter and EZ-Chrom CTC integration, DataApex Clarity Chromatography Station, Waters Masslynx or Analyst CTC Control software, Chronos, Thermo (Finnegan) XCalibur and others.