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Wes Cole
Call Center Director at Securitycoverage,
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Work Experience
Call Center Director
Nov 2007 - Present · 17 years and 1 months
Director Of Training/Quality/Process
Nov 2007 - Present · 17 years and 1 months
Call Center Supervisor
Dec 2005 - Nov 2007 · 1 years and 11 months
Company Details
51-200 Employees
SecurityCoverage was founded in 2003 with a clear mission: simplify the use of technology for computer users and provide world class customer service. The digital world can get very complicated. We believe people don’t want to worry about every new virus, fuss over where and how they’ve saved important files or remember every login and password they have ever created. And when they hit a snag, they want friendly help… right away. That’s why we developed these innovative applications: SecureIT – Complete. Supported. Protection. FileHopper - Anytime. Everywhere. Storage. Password Genie – Secure. Identity. Management. Support: Our products are only half the answer, because our support truly sets us apart. People reach our Midwest-based technicians via chat, web or phone 24/7/365. Some companies would be thrilled with our over 95% plus positive support ratings, but we’re working tirelessly to ensure 100% satisfaction everyday. It’s what we do. Partners: We believe in strong partnerships and are working with nearly 400 internet service providers, retailers and education technology providers to provide customized solutions to these unique market segments. If you're interested in becoming a partner feel free to give us a call at (877) 725-4839 or contact us. Join our team! https://www.securitycoverage.com/about/careers/
Year Founded
2003
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
6060 Huntington Court NE Cedar Rapids, IA 52402, US
Keywords
Android AppsInternet SecurityPassword ManagementOnline Backup and File SharingSupport
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