MST is a leading global provider of Business Process Services, Consulting and Multichannel Contact Centre services, focused on improving the customer experience.
We collaborate with major brands to help them engage with their customers through different channels to deliver extraordinary customer experiences and increase efficiency through the implementation of process automation.
We provide customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialised services from our platforms or from the client's premises.
We have platforms in Barcelona, Madrid, Valencia, Zaragoza and Oporto.
Industry
Outsourcing and Offshoring Consulting
HQ Location
Comte d'Urgell, 240-250
Barcelona, 08036, ES
Keywords
Contact CenterTreatment of high value customersCustomer ServiceHelp Desk - Technical supportOutbouInbouCustomer careCustomer AdquisitioBack-Office Processingcustomer satisfaction survey