VP
Viv Pell Ba
Non Executive Investor Director, Cfo And Investor at Envolve Tech
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Work Experience
Non Executive Investor Director, Cfo And Investor
2015 - Present · 9 years and 11 months
Managing Director And Owner
2005 - 2023 · 18 years
Non Executive Investor Director, Cfo And Investor
2014 - 2023 · 9 years
Company Details
11-50 Employees
We're Envolve. A conversational marketing platform, that helps businesses convert more website visitors into customers by providing an automated chat solution using AI technology, delivering rich and relevant marketing content on businesses’ websites and social media channels - 24/7. The platforms Smart Responses technology automates conversations with customers and answers their most frequently asked questions, saving business owners time and money. It uses data-driven personalised recommendations using Artificial Intelligence and machine learning to discover what customers are asking and what they’re looking for, improving the guest experience and presenting cross-selling and upselling opportunities. DRIVE ENGAGEMENT By providing an immediate solution through smart responses, we can provide the answers to your customer's queries in an instant, being an always-on marketing channel to build loyalty, driving engagement, building lasting relationships with your customers and personalising their experience with your business. PERSONALISED COMMUNICATION An always-on channel taking the heavy lifting from the phone and email. Instant answers - No queues. Enabling businesses to personalise their customer engagement and marketing. Speed up your customer service and gain insight for all your marketing channels. LEARN ABOUT YOUR CUSTOMERS Discover more about your customers and approach them directly with relevant content. Find out more about your customers based on their interaction with your brand. Learn more at envolvetech.com
Year Founded
2013
Social Media
Linkedin
Industry
Advertising Services
HQ Location
Excalibur House Newport, Wales NP18 2HJ, GB
Keywords
Loyalty and RewardsCustomer EngagementCustomer RetentionSurveysRewards SchemesLoyaltyRewards ProgrammesSoftwareEventsMobile App
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