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Veerapen Kandasamy
Customer Care Agent at Mauritius Telecom
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Work Experience
Customer Care Agent
Jan 2014 - Present · 10 years and 11 months
long beach hotel
Switchboard Operator
Jan 2012 - Jan 2014 · 2 years
Teleconseiller
Apr 2011 - Sep 2011 · 5 months
Company Details
1001-5000 Employees
Mauritius Telecom (MT) has been at the forefront of innovation in the field of ICT, breaking new ground and opening up new opportunities for the Mauritian population. The expertise gathered by Mauritius Telecom has also been acknowledged at international level as testified by the numerous awards received in the recent three years. Mauritius Telecom was named Africa Operator of the Year in consecutive years, 2016 and 2017 by the FTTX Council. Moreover, the Company received the Best Network Improvement 2017 Award from AfricaCom, while the FTTX Council conferred the coveted title of Industry Personality of the Year 2017 to the CEO of Mauritius Telecom. The Company can pride itself on having a customer base of 1.3 million subscribers, ranking itself as the leading provider of ICT services and solutions in Mauritius. The Company has a rich legacy. The history of Mauritius Telecom is closely linked to the introduction and development of telecommunications in Mauritius. The installation of the first telephone line dates back to 1883. From a state-owned entity, Mauritius Telecom has successfully undertaken its transition into a private company in the context of the liberalisation of the country’s telecommunications sector. In 2000, Mauritius Telecom entered into a strategic partnership with France Telecom, now Orange S.A, which acquired 40% of its shares. Mauritius Telecom has been and will continue to be one of the key drivers of the socio-economic transformation of the Republic of Mauritius by creating and nurturing an environment conducive to the growth of the ICT industry, which has become a major pillar of our country’s economy. In addition to heavy investments in the latest technological platforms, Mauritius Telecom gives special attention to the quality of its service so as to provide its customers with an unmatched experience. Furthermore, to bridge the digital gap, Mauritius Telecom is actively engaged in the deployment of Wi-Fi spots all over the island so that the underprivileged can have access free-of-charge to the internet. Mauritius Telecom is completing the islandwide deployment of fibre which has required an investment of some Rs 5.1 billion. Households and businesses all over the island now reap the benefits of ultra-high-speed broadband internet.
Year Founded
1992
Social Media
LinkedinFacebookTwitter
Industry
Telecommunications
HQ Location
Edith Cavell street Telecom Tower Port Louis, Port Louis 99999, MU
Keywords
Financial services, sblc, bank guarantees, consultancyTelecommunications Fixed lines mobile IPTV Prepay postpay Internet
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