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Tyler Moran
Web Content Manager at Icc/Decision Services
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Work Experience
Web Content Manager
May 2014 - Present · 10 years and 7 months
Sales and Service Media Group, Inc.
Content Marketing Manager
Apr 2013 - May 2014 · 1 years and 1 months
Feature Writer
Sep 2011 - Apr 2013 · 1 years and 7 months
Company Details
51-200 Employees
StellaService helps companies grow through better service across their stores, contact centers and ecommerce fulfillment. Through a combination of software and proprietary data and insights, we build solutions that include employee engagement tools, real-time customer feedback surveys and objective performance measurement. Together, these solutions enable companies to build brand equity, increase customer advocacy and grow sales. We are excited to announce that ICC/Decision Services has been acquired by StellaService. The acquisition brings together two leaders in objective service measurement and creates an omnichannel product suite that spans stores, contact centers and ecommerce fulfillment.
Year Founded
2010
Social Media
LinkedinFacebookTwitter
Industry
Market Research
HQ Location
75 Broad Street Suite 1010 New York, NY 10004, US
Keywords
Mystery ShoppingMystery ShopperCustomer experienceMarket ResearchCustomer ServiceCustomer Satisfaction SurveysCustomer RetentioCustomer LoyaltyCustomer InterceptsCompliance Audit
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