Technology tools are just that. Tools. It’s how you deploy those tools and deliver service that makes the difference. And it’s that commitment to service that sets us apart from other managed service providers. Our clients depend on us for fast response. And we do. * Less than 15 minutes to initial contact. * Ticket resolution in less than 3 hours on average. In short, when you work with us, and you’ll never be left waiting. Our 98% customer satisfaction rating is proof of that. As one of our clients says: “If you contact them, you get a response, and don’t have to worry if someone heard you. They have regular check-ins to see what’s going on and how they can help. We never had that before with other providers.” Our services fit small businesses and medium-sized businesses. We get the fact that budgets are always a concern. That’s why we offer flexible packages designed to fit almost any price point. You can focus your solution on covering just the essentials or expand them to deliver enterprise-class IT services. Either way, you’ll get 24/7/365 support at a fixed cost with no surprises. Regardless of your needs, we’ve got you covered. We can support you as your full-time IT provider or help you by focusing on just one area of your IT department. Our offering includes: * Cybersecurity * Cyber awareness training * Cloud computing * VoIP service * Business continuity and disaster recovery * Microsoft 365 * IT service desk * And more If you’re unhappy with your current service, stop watching the clock waiting for your provider to get in touch. We’ll get back to you within 15 minutes every time. The most significant part of an IT service offering is the service. We never forget that.