VISION: Be a provider of sustainable, universally competitive water and sanitation solutions for Africa. MISSION • To consistently meet the expectations of our customers, partners and the government by strengthening our capability to: • Attract, develop and retain leading edge skills in the water sector • Sustain a robust financial performance • Develop and sustain a globally competitive operational capability • Enter into and sustain productive partnerships VALUES • Caring • Equity • Excellence • Integrity • Spirit of partnership STRATEGIC OBJECTIVES • Ensure that Rand Water continues to be a viable, sustainable, bulk water service provider • Position Rand Water as the partner of choice in water services • Satisfy all customers • Improve business efficiencies and quality • Achieve transformation • Create a dynamic learning organization