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Tricia Pearson
Customer Engagement Solutions Architect at Orbit
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Work Experience
Customer Engagement Solutions Architect
Apr 2019 - Present · 5 years and 8 months
help to buy midlands
2010 - Present · 14 years and 11 months
Help To Buy Customer Service Manager
May 2014 - Present · 10 years and 7 months
Help To Buy Caseworker Team Leader
2010 - Apr 2014 · 4 years and 3 months
Company Details
1001-5000 Employees
Orbit is one of the UK’s foremost housing groups, managing a portfolio of quality, safe and affordable homes for over 100,000 customers. Socially driven and commercially minded, we are a not-for-profit committed to creating a better society, building affordable homes and communities, and to do so in more socially responsible and sustainable ways. For over 50 years we’ve been a force for positive change. We have a growing property portfolio of over 46,500 affordable and social rent homes across Midlands, East and South of England. We support over 100,000 customers in differing stages of life, from those seeking their first home to customers looking for enhanced supported living and are one of the UK’s largest developers of affordable housing, building over 5,300 new homes by 2025. Our Better Days programme offers support to help our customers maintain their tenancies, develop the skills to get back into work, access grants, apply for the benefits that they’re eligible for, and manage personal finances. As part of Better Days, we run Breathing Space, a mental health support service commissioned with Mind and Aspire4u, to support customers who are experiencing difficulties with mental health issues. This service aims to prevent problems occurring or worsening, tackling the causes rather than dealing with the consequences, with the ultimate goal of enabling our customers to be in control of their lives. We are a values-led organisation and are proud of our diverse, open, and inclusive culture where all perspectives are valued. We have an active People agenda and we’re always working hard to make Orbit the best place to work for our 1,200 employees.
Year Founded
1967
Social Media
LinkedinTwitter
Industry
Non-profit Organizations
HQ Location
Garden Court Binley Business Park Coventry, West Midlands CV3 2SU, GB
Keywords
HousingBuilding communitiesGreat place to workand Social impact
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