We are the local public services business within Capita plc. With over 25 years’ experience, we are the leading provider of services to the local public sector. We form trusted partnerships with local authorities to help improve efficiency, raise service quality, reduce costs and deliver benefits to the local community. Our services cover everything from back office processing, administration and finance to customer management, channel shift and tackling fraud – all with a flexible approach to meet the individual needs of local authorities. The demanding challenges of cutting costs while improving service delivery continue. By implementing usable innovation, we deliver efficiencies for councils, helping them to become more commercially sustainable and transform services year-on-year.