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Tracy Scaglione
Customer Service Representative at Swan Packaging Fulfillment
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Work Experience
Customer Service Representative
Jun 2017 - Present · 7 years and 6 months
braen stone
Dispatcher
Nov 2016 - Present · 8 years and 1 months
Dispatcher
Jul 2011 - Jan 2015 · 3 years and 6 months
Company Details
Company Overview: -- Established in 1986 -- 150,000 sq. ft. facility in Wayne NJ + 50,000 sq. ft. facility in Pico Rivera CA -- 75+ employees and a family owned & operated business Order Fulfillment Services: -- Warehousing and Storage - 200,000 square feet, complete inventory management -- B2C & B2B Pick & Pack Order Fulfillment -- Dynamic order routing to the preferred warehouse (NJ or CA) based on inventory availability and closest ship-from location to minimize shipping expense & transit time -- EDI compliance, UCC-128 label printing, 940/945 order exchange and 856 ASN to retailers -- Integration to all marketplaces (Amazon, eBay, Walmart, Jet, etc.) -- Integration to most popular shopping carts, order management systems & ERPs -- Support for Subscription Boxes, Kickstarter Campaigns, Product Samplings -- Handle many products types including apparel, dietary supplements, cosmetics/HBA, electronics, food, pool supplies, vacuum supplies, jewelry, handbags, luggage, premiums, kits, etc. -- FDA registered and Food & Cosmetic distribution license -- Order & warehouse management software with client portal for advanced reporting & metrics and event triggered email notifications -- USPS, UPS, USPS Parcel consolidation / Zone skipping & LTL/TL Amazon Support Services: -- FBM fulfillment integrated with all other sales channels -- FBA Prep services including FNSKU labeling, kitting, bundling, polybaggging and Seller Central administration -- Seller Fulfilled Prime integrated with multi-channel order fulfillment -- Vendor Central including VC system administration Packaging Services: -- Kit Assembly - product and/or literature packed into dimensional cartons, mailers, etc. -- Shrink-Wrapping & Shrink-Banding -- Polybagging -- Point-of-Purchase Display assembly, pack-out and fulfillment -- Packaging services are directly integrated with our order fulfillment services for inventory management
Year Founded
1986
Social Media
LinkedinFacebook
Industry
Warehousing and Storage, CD Packaging, Air Bag Packaging Systems, Packaging, Materials Handling
HQ Location
415 Hamburg Turnpike Wayne, NJ 07470, US
Keywords
Order FulfillmentPick & PackWarehousingInventory ManagementFBA PrepSeller Fulfilled Prime
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