Tellq is multi channel communications platform for customer support & sales via email, live chat & chatbot, phone & sms.
It gives companies a set of tools to handle all incoming and outgoing inquiries from different communication channels. Tellq software focuses on centralising communication with clients by providing best possible personalised experience.
- Multi channel inbox: Instead of jumping between platforms, handle all your tickets in one multi-channel inbox.
- Contact communication history helps you to recognise historical information and give personalised support.
- Notification centre helps you to navigate between tasks and react fast.
- Team collaboration: assigning, tagging & mentions.
- Analytics: get valuable insights from analytics for everyday improvements.
Fully self-service, easy to set up, scale on demand, API for integration.
HQ Location
Panerių g. 26, 03209 Vilnius
Birmingham Research Park, Vincent Drive, Edgbaston, Birmingham, B15 2SQ
Keywords
TelecommunicationsCall center softwareComputer softwareCustomer serviceSaaSSoftphoneIn-house call centerCall centreE-commerceRetail