At Murdoch Lawyers, our intent is to provide premium legal services within a timeframe that is reasonable and at a price which delivers value. To ensure that we achieve this, we consider: Are we the right lawyer? At the outset we make sure that we are able to provide the legal service required. Sometimes we may not be the firm best suited to a client’s particular needs. If this is the case, we seek to refer to other lawyers or experts who we believe could assist. What is important? At Murdoch Lawyers, we want to understand what is important to our clients and we will discuss this during the first appointment. We are particularly interested in expectations of our service. How do we handle referrals? The majority of our new clients find us through referrals from existing clients. As a result, we ensure our clients are aware of how we manage people who are referred to us and the types of matters we are best placed to handle. If you are happy with the service that we provide, we would encourage you to refer any friends or colleagues to us.