TUFFY HISTORY Tuffy is one of the largest automotive repair chains in the country. We operate and franchise over 100 locations across Alabama, Arizona, Florida, Illinois, Indiana, Michigan, Nebraska, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, Texas, Virginia, and Wisconsin. In 1970, the first Tuffy Muffler shop opened in Detroit, Michigan. To keep up with changing times, we've changed and evolved too, from just a muffler shop to a full service auto repair service center. Our service line-up currently includes: Air Conditioning, Alignments, Batteries, Brakes, Engine Diagnostics, Exhaust System, Heating & Cooling, Oil Changes, Preventative Maintenance, Starting & Charging, Suspension & Ride Control, and Tires. Helping our franchisees to operate successfully and meet the challenges of today's marketplace is the top priority for the Tuffy Franchise and Operations Team. We provide our franchisees with a proven operating system, and as a result, our franchisees have played a key role in the ongoing success of Tuffy. OUR VALUE PROPOSITION: Over 50 Years in Business State of the Art Management, Sales & Technical Training Comprehensive Marketing & Advertising Programs National Vendor Partnerships National & Local Support Powerful Brand Proposition On-going Research & Development WHY TUFFY? The consumers in your community are shopping for more than price and convenience. They want trust as well. Since 1970, Tuffy has been committed to building long term relationships with customers and as a franchisee you can expect the same commitment to quality service. Tuffy is a brand that is completely dedicated. So much so, that Done Right. Period. is our tagline. It is the common thread that runs through everything we do. It means our work, customer service, and the entire shop experience are a step above the competition. OUR MISSION: To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.