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Todd Shneider
Customer Success Manager - Solutions at Kipsu
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Work Experience
Oct 2016 - Present · 8 years and 2 months
Customer Success Manager - Solutions
Jan 2018 - Present · 6 years and 11 months
Customer Support Technology Representative
Oct 2016 - Jan 2018 · 1 years and 3 months
Integration Consultant
Jan 2016 - Aug 2016 · 7 months
Company Details
51-200 Employees
Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. Using real-time digital communication channels such as texting, internet chat and social messaging, customer-focused companies leverage Kipsu to connect in-the-moment with anyone passing through their door, gaining insight, responding to questions, and addressing concerns in a familiar and frictionless way. Trusted by the leaders in hospitality, multifamily, retail, and healthcare, Kipsu’s software is tailored for customer service and front-line teams to manage sending and receiving consumer communications, handle request fulfillment seamlessly, engage in internal team communication, view critical consumer analytics, and more. Kipsu is an energetic and forward-thinking solution provider that merges software with an acute dedication to high-touch customer service. Each of our customer partners benefits from top notch, hands-on, and customized team support. As we grow and expand, we continue to look for motivated go-getters interested in joining a fast-paced Minneapolis-based company. Kipsu employees are high energy, high achieving professionals who are passionate and curious about the start-up world, customer-focused industries, and innovative software.
Year Founded
2010
Social Media
Linkedin
Industry
Software Development
HQ Location
510 1st Ave N Minneapolis, Minnesota, US
Keywords
Enterprise SoftwareImproving Staff to Customer RelationshipsHigh-Touch Customer ServiceUncovering Customer Frustrations
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