BI specializes in helping companies increase brand effectiveness, lead generation/revenue, and stakeholder engagement through best practices in design, web development, and digital marketing. Services include online strategy, UX/UI design, web application development, Drupal and WordPress development, e-commerce, search engine optimization (SEO), social media, email marketing, and web analytics. Located in West Concord, MA, Bartlett Interactive was founded in 1998. BI is also the founder of the non-profit Concord Conserves and is committed to triple-bottom-line business practices (People, Planet, Profit).