Got It AI has developed a next-generation Conversational AI platform focused on Customer Experience Management. Leveraging Transfer Learning and the paradigm shift in NLP caused by Transformers (BERT, GPT-3, T5, and Proprietary models.) Got It AI has developed the first Conversation AI Platforms with Self-Discovery, Self-Training, and Self-Management: making conversational solutions easy to deploy and manage compared to existing solutions that involve manual flow building, and constrained training of chatbot NLU and NLG.