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Thomas Toland
Support Analyst at Listen360
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Work Experience
Support Analyst
Aug 2019 - Present · 5 years and 4 months
Senior Support Analyst
Jul 2010 - Aug 2019 · 9 years and 1 months
Service Technician
Oct 2007 - Jul 2010 · 2 years and 9 months
Company Details
11-50 Employees
Listen360’s customer engagement software enhances every interaction with your customers. With a variety of tools to handle customer interactions, advanced analytics for tracking engagement, and dashboards for managing your online reputation, we aim to create personalized experiences for your customers. By gathering data from different touchpoints, you can understand your customer's behavior and preferences to tailor interactions. Our software boosts efficiency by consolidating all interactions, saving time and resources. In essence, Listen360’s customer engagement software is a fantastic tool for enhancing customer experience and fostering loyal relationships. Operating your customer relationship management efforts across various channels helps build loyalty and increase customer lifetime value. Listen360’s software elevates engagement consistently and keeps you competitive.
Year Founded
2007
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
11625 Rainwater Drive Suite 645 Alpharetta, GA 30009, US
Keywords
Customer FeedbackCustomer LoyaltyCustomer RetentioSocial Media ReferralsVoice of the CustomerText AnalyticsOnline ReviewsNet Promoter SystemSeller RatingsVOC
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