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Tessa Harmsen
Specialist Customer Journey at Belsimpel | Gomibo
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Work Experience
Specialist Customer Journey
2022 - Present · 2 years and 11 months
Afstudeerproject
2022 - 2022
Bron- En Contactonderzoek - Ggd Medewerker
2021 - 2022 · 1 years
Company Details
501-1000 Employees
Gomibo Group is the umbrella term for all the brands within our organisation: Belsimpel, Gomibo, Verifai, Tulip Assist and Gomibo SaaS (Software as a service), which all share one common goal: Giving people easy access to the digital world. Our story Gomibo Group (Initially MobielWerkt B.V.) was founded in 2006, by Jeroen Doorenbos & Jeroen Elkhuizen. The telecom market was a very chaotic market, with many providers, who all claimed to have the best deal. The focus was on achieving targets, and not on the needs of the customer. Jeroen & Jeroen decided to change the mobile world, by truly putting the customer first. They made this happen by building a platform where it is easier to find what suits you. They committed themselves to treat their customers as if they were family, and by doing so, they became the initiators of a customer-oriented industry. With their drive to continuously improve , they raised the bar in the telecom industry. Think about signing the contract for your subscription via iDeal verification, a customer service that is available in the evening and on weekends, the best and most customer-friendly return options, as well as establishing your own customer-oriented phone insurance. All these changes were revolutionary and created a positive movement in the telecom industry. Our software that makes it possible to create one perfect offer out of 20 million possible combinations based on the customer's needs also contributed to this - and this was just the beginning! Our innovative drive has not changed to this day. By always thinking about how something can be done better and easier, we keep developing ourselves, and our organisation grows every day. With more than 700 colleagues now, we work every day to make the digital world easy to access. With this goal in mind, all the different brands of Gomibo Group were created.
Year Founded
2006
Social Media
Linkedin
Industry
Telecommunications
HQ Location
Waagstraat 1 Groningen, 9712 JX, NL
Keywords
ServiceBetrouwbaarheidTelecomMobileE-commerceRetailand Mobiele Telefonie
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