Gold Systems helps improve your profitability and increase customer satisfaction by developing and implementing unified communications and self-service solutions powered by voice. Our offerings include customized contact center solutions, Interactive Voice Response (IVR) self-service systems, and Communication-Enabled Business Processes (CEBP) applications that improve customer satisfaction, raise productivity, empower mobile users and drive down the cost of communications. Gold Systems is a top-tier partner to the leading speech and contact center vendors. For two decades, Gold Systems' award-winning voice software applications have handled over a billion phone calls, and the company puts this expertise to work for its customers. Our experience and track record of innovation is built into our exclusive Vonetix 7 software, which allows our developers to produce fast, flexible solutions that grow and adapt as your business needs evolve. Gold Systems improves the way customers and employees access information. We bridge the gap between your voice and data networks. We work with you to identify business processes where efficiency can be optimized through voice-enabled applications to help you gain the ultimate competitive advantage.