About National Service Bureau National Service Bureau (NSB) is a debt recovery agency founded in 1986 that specializes in subrogation and commercial collections. We are a critical part of the Order To Cash (O2C) and Credit to Cash (C2C) process and we provide a variety of services to help your business collect on late or delinquent accounts. Regardless of your industry, NSB's expertise, compliance and secure proven processes will minimize your write-offs and maximize your revenue recovery. OUTSTANDING DEBTOR RELATIONS Our focus on providing superior client service includes providing debtors with an ethical, non-confrontational counseling approach. We understand that your reputation is at stake and our actions are a reflection of your organization. With that in mind, our goal is calm, professional interactions and successful negotiations to resolve debtor obligations. COMMUNICATIONS AND REPORTING Continual communication ensures that we stay on the same page with target dates, goals, and understanding each other’s processes and procedures. From industry standard reports to 24/7 access to your accounts, we’ve got you covered. TOTAL COMPLIANCE NSB works hard to maintain strict compliance with all governing laws and regulations. We adhere to ACA International’s stringent code of ethics to promote fair and honest collection practices. HIGHLY EFFECTIVE DATA SECURITY Our layered, multi-tiered approach to security protects the integrity, availability, accountability and appropriate confidentiality of both NSB’s and our clients’ data. CORE VALUES National Service Bureau operates on a foundation of Core Values: 1. Follow Through 2. Be Engaged 3. Think First 4. Be Respectful 5. Be Accountable These are shared with employees company-wide, are the basis of who we hire, and are integrated throughout our business processes.