All of the processes are managed through secured designated IT systems which were developed and adjusted especially for the customers’ needs and the nature of their business. This method meets all of the operation, current maintenance and heavy maintenance needs required at power plants and industrial plants, including: > Current maintenance > LTSA – Long Term Service Agreement > Unscheduled maintenance > Planned Maintenance to all equipment according manufactures > Additions, upgrades and changes > Computer management of maintenance work and failures > Liability claim management vis-à-vis the chief contractor > Supply of new and refurbished parts > Professional chemical lab services > Inventory management > Operation and maintenance of power plants (gas turbines and steam) > Operation of plants and production lines > Customer contract management, billing and collection > Data protection management and performance to address cyber attacks > Management of engagements with the national electricity system manager and the gas suppliers > Computer optimization to ensure maximal availability and functioning of the facilities > Management of physical security for the sites by teams of skilled security professionals and sophisticated technological means > HSE Management, with a focus on complex power plants and industrial facilities > Direct contact with the engineering equipment and spare parts manufacturers (in Israel and overseas) > Computer management of procurement, storage facilities and logistics > Receipt of Online updates for Service Bulletin