SK
Szymon Kamiński
Account Director (Customer Success) at Zowie
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Work Experience
Jan 2023 - Present · 1 years and 11 months
Account Director (Customer Success)
Mar 2024 - Present · 9 months
Customer Success Manager
Jan 2023 - Mar 2024 · 1 years and 2 months
Customer Success Account Manager
Sep 2020 - Jan 2023 · 2 years and 4 months
Company Details
51-200 Employees
Buying online should feel like walking into your favourite local shop: personal, friendly and easy. Zowie’s mission is to recreate offline shopping experiences online - but better. We’re hiring! We’re growing fast, remote-first, and focused on winning as a team. Check out our open roles. Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. - Free analysis of your automation potential | Know what you’re buying! - Free omnichannel inbox | Get savings on tech. - Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients.
Year Founded
2019
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
New York, US
Keywords
chatbotsmarketingchatbotMessengerAINLPcustomer successcustomer serviceCXecommerce
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