From DATA we create INFORMATION, and from that we create REAL VALUES with the means of IT. Almost anything can be considered data which is created within a company during a day’s work – numbers, texts, phone calls, audio materials or even emotions. Information is something which all these entail – too many, too few, excessive, vehement, appropriate, satisfied, deficient, insufficient etc. Value is created when the above take the right shape and serve the effectiveness of the company i.e. they decrease response time and increase efficiency, have positive effect on sales and customer retention. For years, we have been operating in the largest service industries; we know and understand the challenges our customers have to face. We know that our customers themselves offer services, and the primary issue is the satisfaction of their customers. The IT background offered by us must serve the purpose at all times and its main function must be to increase customer satisfaction. We believe that there are ‘customers’ within and outside the company as well. We are here to serve them!